2026 Copic Insights - IA

Des Moines, IA | September 29

Information

Agenda

Accreditation

Presentations

September 16, 2025

Copic Insights – A Half-Day Symposium
Tuesday, September 29, 2026
Hilton Garden Inn || Des Moines, IA
Meeting Rooms: 2/3

Copic is excited to be coming to Des Moines for a half-day symposium that will dive into a variety of risk management topics. Our physician risk managers, patient safety risk managers, and other Copic team members will lead interactive discussions on common and emerging high-risk scenarios.

Whether you’re a practitioner or a practice manager, our goal is to keep you informed of key risk areas and reduce the chance of being name in a lawsuit. We offer insight to enhance and support patient safety and create a space to discuss and navigate the challenges faced in everyday practice.

Click here to register. Registration deadline is Monday, September 7th.

 

Hotel Information:

  • There is no charge for parking for hotel guests or meeting attendees.
  • Website: Hilton Garden Inn

For more information, please email Stephanie Heronema.

Download Agenda

Tuesday, September 29

8:00—9:00am

Welcome & Breakfast

9:00—10:00am

Calm in the Chaos: Leading Through Disaster

Speaker:

Philicia Hancock, Chief Clinical Officer; Adair County Health System

Jill Rogers – Quality Manager, Integrity & Compliance Officer; Adair County Health System

This session examines a hospital’s response to a tornado, highlighting key operational challenges, leadership decisions, and emergency management. It explores continuity strategies, regulatory coordination, and financial recovery considerations, while emphasizing employee support and practical preparedness approaches to strengthen future resilience.

 

Objectives:

  • Examine the operational, regulatory, and infrastructure impact of a tornado on a critical access hospital.
  • Evaluate emergency activation, HICS implementation, and leadership role clarity during a real-time disaster.
  • Identify continuity of operations strategies, including alternate care sites, regional partnerships, and regulatory coordination.
  • Recognize the critical role of comprehensive insurance coverage in financial recovery and rebuilding efforts.
  • Understand the importance of prioritizing employee support, communication, and psychological safety during prolonged disruption.
  • Apply practical risk mitigation and preparedness strategies to strengthen organizational resilience before the next disaster.

10:00—11:00am

Trends and Strategies in Medical Liability and Patient Safety in Iowa

Speaker:

Alan Lembitz, MD – Senior Medical Director; Copic

Objectives:

  • Recognize areas of recurring patient safety issues and how to correct them.
  • Provide an overview of quality, patient safety and clinical effectiveness.
  • Explain the process to report adverse events.

11:00—11:15am

Break

11:15am—12:30pm

Top 10 Employment Laws Every Manager Should Know

Speaker:

Shelly Waggoner, Senior Vice President, Human Resources; Copic

One of the biggest areas of risk in practices today is complying with top employment laws. You don’t have to be an expert but knowing the fundamentals of each law and how they interact together is crucial to knowing when you need help.

 

Objectives:

  • Observing the importance of each law and why they exist.
  • Recognize your role as a manager and how to comply.

Education Accreditation

Continuing Education and Copic Points

CNE Accreditation

Copic is accredited as a provider of continuing nursing education (CNE) by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC). This activity was designated for 1 nursing contact hour. You must attend the full meeting for credit; no partial credit will be awarded for this event.

Copic Points

Attendance at the Insights conference earns Copic-insured facilities 1 Copic point that applies to an annual premium discount.

Presentations will be made available after the program.

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