At Copic, we stand ready to protect you and the practice of good medicine. We’re committed to providing the trusted counsel you need when you face a medical liability claim or lawsuit, and making decisions with you—not for you. At every turn, you’ll have legal guidance, in addition to logistical, emotional, and reputational support.
While other carriers may make claims decisions based on profit and loss, we do things differently. Copic looks at each case with a dedicated focus on you and the specifics of your case. Our approach starts with an in-depth analysis of multiple factors, including the human aspects of healthcare. The goal is to understand what happened and why, and defend you to the fullest extent.
the claims process
Let’s walk through the process—and how we support and guide you every step of the way.
It’s natural for a claim or lawsuit to bring up difficult feelings like stress, anger, guilt, fear, isolation, or anxiety. As with any challenging experience in life, it can help to talk to someone who understands what you’re going through.
That’s what led us to create the Care for the Caregiver program to match you with a specially trained peer practitioner—someone who has personal experience with the legal process and can offer their perspective, listen, and support you as you go through it.
The program was developed with the following
goals in mind:
Copic also offers the benefit of reimbursing you for the cost of up to four mental health therapy sessions to help you deal with being a medical provider and a human.
“Care for the Caregiver is a supportive and understanding environment where those who feel that they bear this burden alone come to understand that many others have been through this before and gone on to thrive and continue in their chosen field. For anyone who is facing legal action for the first time in their career, it is an absolute necessity to utilize this program. You will come out of it feeling a great deal more confident about the road ahead.”
Besides navigating the legal aspects of a claim or lawsuit, there are sometimes additional challenges in dealing with media coverage, social media, or other communications that emerge. As part of your coverage, you'll have access to a PR expert who can help manage dealing with the media, crisis communications, and any reputational issues you may face. We make sure you have exactly the guidance you need at every stage to protect yourself, your practice, and your reputation.
Besides dealing with medical liability claims and lawsuits, our defense team works with customers on other issues covered by their policy and in providing guidance for navigating certain situations such as:
Contact our Claims team.
